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Making Complaints

Filing a Complaint
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Imagine you're enjoying a pastry at a Lisbon café, but the bill comes with unexpected charges. Or you've bought a souvenir that turns out to be defective when you return to your hotel.

Older adults enjoying drinks and food at outdoor tables of a cafe.

These situations can happen to anyone, and knowing how to handle them politely is helpful. This lesson focuses on European Portuguese phrases for making a complaint and cultural tips to handle these situations confidently and respectfully.

The rest of this lesson is for members

DailyNata Plus opens this lesson and every other one in the library, going back years.

Gostaria de fazer uma reclamação, estou insatisfeito. Complain politely in Portuguese, including the livro de reclamações, with three dialogues.

  • 3 interactive exercises

Written for level B1–B2. Every lesson has its own, anywhere from A1 to B2.

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