Making Complaints
Filing a Complaint
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Imagine you're enjoying a pastry at a Lisbon café, but the bill comes with unexpected charges. Or you've bought a souvenir that turns out to be defective when you return to your hotel.
These situations can happen to anyone, and knowing how to handle them politely is helpful. This lesson focuses on European Portuguese phrases for making a complaint and cultural tips to handle these situations confidently and respectfully.
The rest of this lesson is for Plus members
Gostaria de fazer uma reclamação, estou insatisfeito. Complain politely in Portuguese, including the livro de reclamações, with three dialogues.
- 3 interactive exercises
- Level B1–B2