Report a problem
Join free

EverydayLevel B1–B2~ 10 minutes

Making Complaints

Filing a Complaint
0:00 / —:—

Imagine you're enjoying a pastry at a Lisbon café, but the bill comes with unexpected charges. Or you've bought a souvenir that turns out to be defective when you return to your hotel.

Older adults enjoying drinks and food at outdoor tables of a cafe.

These situations can happen to anyone, and knowing how to handle them politely is helpful. This lesson focuses on European Portuguese phrases for making a complaint and cultural tips to handle these situations confidently and respectfully.

The rest of this lesson is for members

If you are already a member, sign in and the rest of it opens. If not, DailyNata Plus gives you every lesson in the library.

Sign inOr become a member

More like this

Asking for DirectionsOnde é, onde fica, como vou para. Ask where something is in Portuguese and understand the answer, with fourteen places in town and audio practice.A1–A2Members only
At the SupermarketEstou à procura de, quanto custa, quer saco. What to say to staff and at the checkout in a Portuguese supermarket, with a listening exercise.A1–A2Members only
At the TableBom apetite, passas-me o sal, está uma delícia. Portuguese for meals at home and out, with the courses, the usual timings and what sits on the table.A1–A2Members only