Terms and Conditions
Last update: 18/4/2025
Acceptance of Terms.
Welcome to DailyNata – a platform designed to help you learn European Portuguese in a simple and engaging way. By using our services (both free and paid), you agree to the terms outlined here. DailyNata is registered in the Netherlands under KVK number 91608643.
These terms apply to both our free newsletter and our paid platform, DailyNata Plus, which is available at learn.dailynata.com.
Subscriptions
Our email newsletter is completely free and open to everyone.
DailyNata Plus is a paid membership that gives you access to more in-depth content, pronunciation guides, grammar lessons, interactive exercises, and more. You can choose a monthly or yearly subscription.
We also offer a 7-day free trial. If you cancel before the end of the trial, you won’t be charged. You can manage or cancel your membership at any time by visiting: Managing Your Plus Membership [https://learn.dailynata.com/c/start-with-plus/managing-your-plus-membership].
All subscriptions renew automatically unless you cancel before your next billing date. Your billing period starts from the day you sign up.
Payments
Payments are handled securely through Stripe. We accept all major credit cards and SEPA transfers.
If you pay using SEPA, please note that it typically takes 5 to 7 business days for the payment to clear. Your DailyNata Plus subscription will only begin once the payment has been successfully processed.
If a payment fails, you'll receive an automated email asking you to update your payment details. Stripe will attempt to process the payment up to three times. If all three attempts fail, your subscription will be automatically cancelled.
Access to DailyNata Plus may be paused until the payment issue is resolved.
Cancellations
To cancel your subscription, please do so at least 3 working days before your renewal date. You can manage or cancel your subscription at: Managing Your Plus Membership [https://learn.dailynata.com/c/start-with-plus/managing-your-plus-membership].
When you cancel, your access will continue until the end of the billing period, but it won’t renew.
If you’d like to stop receiving our free emails, just click the “unsubscribe” link at the bottom of any email.
No Refund Policy
We do not offer refunds. If you’re unsure about joining DailyNata Plus, we recommend using the 7-day free trial first. If you cancel before the end of the trial, there will be no charge.
Fair Use and Commenting
As a DailyNata Plus member, you can leave comments and ask questions on lessons and exercises. This feature is meant to support your learning, and we’re happy to help — but we ask that questions and comments are:
Relevant to the lesson or topic
Respectful and constructive
We value engagement, but we also need to keep things fair for everyone. If we believe someone is commenting excessively or in a way that takes up too much of our team’s time, we may disable the comment feature for that account. If that happens and you're not happy with the decision, we’ll cancel your membership and refund the unused portion of your subscription.
Platform Access and Availability
We use Circle.so to host our platform and H5P to power our interactive exercises. We also rely on other tools and services to run everything smoothly. While we do our best to keep the platform accessible at all times, we can’t guarantee 100% uptime or that the service will always be error-free.
Who Can Use the Platform
Our service is for individual users. Accounts should not be shared. All content is for personal learning only and must not be copied or distributed.
Account Sharing and Misuse
Your DailyNata Plus subscription is personal and should not be shared. Sharing login details, materials, or using the account inappropriately may result in your membership being terminated without refund.
We also reserve the right to terminate any membership without refund if someone uses the platform in a way that’s abusive, offensive, or disruptive to the community.
Content Ownership
All stories, lessons, exercises, and other materials on DailyNata Plus are the property of DailyNata. Please don’t copy, reproduce, or share them without written permission.
Price Changes
We may update pricing for new members in the future. However, if you’re already subscribed, your price will stay the same for as long as your membership remains active.
Governing Law
These terms are governed by the laws of the Netherlands. Any legal matters will be handled by Dutch courts.
If you have questions, just reach out to us through the contact form via the link in the footer.